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Content preview: Dobar dan! Evo jedno pitanje koje sam dobila u četvrtak:
“Mirela, možemo li usred godine mijenjati cijene ili je prekasno?” Odgovor
je: možete – i trebate, ali uz pravila koja osiguravaju da klijenti os
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Dobar dan!
Evo jedno pitanje koje sam dobila u =C4=8Detvrtak: =E2=80=9CMirela=2C mo=
=C5=BEemo li usred godine mijenjati cijene ili je prekasno?=E2=80=9D
Odgovor je: mo=C5=BEete =E2=80=93 i trebate=2C ali uz pravila koja osigura=
vaju da klijenti ostanu=2C a prihodi rastu.
Kada je pravo vrijeme za promjenu cijena?
* Kada su tro=C5=A1kovi dobavlja=C4=8Da porasli i pojedu vam mar=C5=BEu.
* Kada dodate novu vrijednost u uslugu/proizvod (npr. br=C5=BEa isporuka=
=2C bolja podr=C5=A1ka).
* Kada su cijene na tr=C5=BEi=C5=A1tu rasle=2C a vi jo=C5=A1 =E2=80=9Cvozi=
te na starim tarifama=E2=80=9D.
* Kada znate da bez promjene cijena ugro=C5=BEavate likvidnost.
Tu smo za Vas (https://kontoar.hr/savjetovanje/)
** Koliko mijenjati cijene?
------------------------------------------------------------
* Manje od 10% =E2=80=93 obi=C4=8Dno ne izaziva otpor kod klijenata.
* 10=E2=80=9320% =E2=80=93 treba jasna komunikacija dodatne vrijednosti.
* 20%+ =E2=80=93 uvodite u novi paket (npr. Basic/Pro/Premium)=2C umjesto=
da di=C5=BEete stare cijene.
U praksi najbolje prolaze manji koraci i jasna struktura paketa =E2=80=93=
tako klijent bira=2C a ne =E2=80=9Cosje=C4=87a=E2=80=9D poskupljenje.
Kako komunicirati promjenu
* Najavite na vrijeme (minimalno 30 dana unaprijed).
* Poka=C5=BEite razlog (rast tro=C5=A1kova=2C nova vrijednost=2C standardi=
).
* Dajte opciju zadr=C5=BEavanja stare cijene kratko vrijeme (early renewal=
).
* Koristite pozitivan ton: fokus na vrijednost=2C ne na =E2=80=9Cposkuplje=
nje=E2=80=9D.
** Evo moje detekcije problema:
------------------------------------------------------------
Jedan klijent je digao cijene preko no=C4=87i =E2=80=93 bez obja=C5=A1njen=
ja. Rezultat: izgubio je 20% kupaca u prvom mjesecu.
Kad smo kasnije uveli paketiranje usluga i jasnu komunikaciju (=C5=A1to se=
dobiva vi=C5=A1e za ve=C4=87u cijenu)=2C povratili su 15% izgubljenih kup=
aca i pove=C4=87ali prosje=C4=8Dan ra=C4=8Dun za 18%.
Brzi koraci za vas (15 min)
1. Pogledajte tro=C5=A1kove zadnja 3 mjeseca =E2=80=93 jeste li i dalje pr=
ofitabilni?
2. Odaberite model: blagi rast ili paketiranje.
3. Napi=C5=A1ite obavijest klijentima =E2=80=93 objasnite =C5=A1to dobivaj=
u vi=C5=A1e=2C ne samo =C5=A1to pla=C4=87aju vi=C5=A1e.
4. Uvedite novu cijenu od odre=C4=91enog datuma i testirajte reakciju.
Imate li 15 minuta za Brzi pregled svog poslovanja?...onda to u=C4=8Dinite=
=2E
Mirela Relkovi=C4=87
Kontoar (https://kontoar.hr/)
WTC (https://kontoar.hr/wtc-work-time-control/)
Ako nas jo=C5=A1 uvijek ne prati=C5=A1 na =F0=9F=91=87 Facebooku...podr=C5=
=BEi nas i tamo. (https://www.facebook.com/kontoar)
https://www.facebook.com/kontoar
** WTC - broj 1 aplikacija za evidenciju radnog vremena (https://kontoar.h=
r/wtc-work-time-control/)
------------------------------------------------------------
https://kontoar.hr/wtc-work-time-control/
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
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=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D
** Facebook (https://www.facebook.com/kontoar)
** Kontoar (https://www.instagram.com/kontoar.hr/?hl=3Dhr)
** Blog (https://kontoar.hr/blog/)
Copyright =C2=A9 2025 Proknji=C5=BEiMe=2C All rights reserved.
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<td align=3D"center" valign=3D"top" id=3D"=
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<tr>
<td align=3D"center" valign=3D"top" id=3D"=
templateBody" data-template-container=3D"" style=3D"background:#FFFFFF non=
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kground-size: cover;border-top: 0;border-bottom: 0;padding-top: 27px;paddi=
ng-bottom: 63px;">
<!--[if (gte mso 9)|(IE)]>
<table align=3D"center" border=3D"0" c=
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<tr>
<td align=3D"center" valign=3D"top" wi=
dth=3D"600" style=3D"width:600px;">
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<table align=3D"center" border=3D"0" c=
ellpadding=3D"0" cellspacing=3D"0" width=3D"100%" class=3D"templateContain=
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th: 600px !important;">
<tr>
<td valign=3D"top" class=3D"bo=
dyContainer" style=3D"background:transparent none no-repeat center/cover;m=
so-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-=
adjust: 100%;background-color: transparent;background-image: none;backgrou=
nd-repeat: no-repeat;background-position: center;background-size: cover;bo=
rder-top: 0;border-bottom: 0;padding-top: 0;padding-bottom: 0;"><table bor=
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=09<!--[if mso]>
=09=09=09=09<table align=3D"left" border=3D"0" cellspacing=3D"0" cellpaddi=
ng=3D"0" width=3D"100%" style=3D"width:100%;">
=09=09=09=09<tr>
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=09=09=09
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=09=09=09=09<![endif]-->
<table align=3D"left" border=3D"0" cellpadding=3D"0" cells=
pacing=3D"0" style=3D"max-width: 100%;min-width: 100%;border-collapse: col=
lapse;mso-table-lspace: 0pt;mso-table-rspace: 0pt;-ms-text-size-adjust: 10=
0%;-webkit-text-size-adjust: 100%;float: left;" width=3D"100%" class=3D"mc=
nTextContentContainer">
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<td valign=3D"top" class=3D"mcnTextContent" style=
=3D"padding-top: 0;padding-right: 18px;padding-bottom: 9px;padding-left: 1=
8px;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-=
size-adjust: 100%;word-break: break-word;color: #757575;font-family: Helve=
tica;font-size: 16px;line-height: 150%;text-align: left;">
<span style=3D"font-size:13px"><span style=3D"=
color:#000000"><span style=3D"font-family:open sans=2Chelvetica neue=2Chel=
vetica=2Carial=2Csans-serif">Dobar dan!</span></span></span><br>
<p data-end=3D"724" data-start=3D"493" style=3D"margin: 10px 0;padding: 0;=
mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size=
-adjust: 100%;color: #757575;font-family: Helvetica;font-size: 16px;line-h=
eight: 150%;text-align: left;"><span style=3D"color:#000000"><span style=
=3D"font-size:13px"><span style=3D"font-family:open sans=2C helvetica neue=
=2C helvetica=2C arial=2C sans-serif">Evo jedno pitanje koje sam dobila u=
=C4=8Detvrtak: <em data-end=3D"615" data-start=3D"547">=E2=80=9CMire=
la=2C mo=C5=BEemo li usred godine mijenjati cijene ili je prekasno?=E2=80=
=9D</em><br data-end=3D"618" data-start=3D"615">
<br>
Odgovor je: <strong data-end=3D"652" data-start=3D"630">mo=C5=BEete =E2=80=
=93 i trebate</strong>=2C ali uz pravila koja osiguravaju da klijenti osta=
nu=2C a prihodi rastu.</span></span></span><br>
<br>
<span style=3D"font-size:18px"><span style=3D"color:#000000">Kada je pravo=
vrijeme za promjenu cijena?</span></span></p>
<ul data-end=3D"1076" data-start=3D"782">
=09<li data-end=3D"845" data-start=3D"782" style=3D"mso-line-height-rule:=
exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;">
=09<p data-end=3D"845" data-start=3D"784" style=3D"margin: 10px 0;padding:=
0;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-s=
ize-adjust: 100%;color: #757575;font-family: Helvetica;font-size: 16px;lin=
e-height: 150%;text-align: left;"><span style=3D"color:#000000"><span styl=
e=3D"font-size:13px"><span style=3D"font-family:open sans=2C helvetica neu=
e=2C helvetica=2C arial=2C sans-serif">Kada su <strong data-end=3D"823" da=
ta-start=3D"792">tro=C5=A1kovi dobavlja=C4=8Da porasli</strong> i pojedu v=
am mar=C5=BEu.</span></span></span></p>
=09</li>
=09<li data-end=3D"936" data-start=3D"846" style=3D"mso-line-height-rule:=
exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;">
=09<p data-end=3D"936" data-start=3D"848" style=3D"margin: 10px 0;padding:=
0;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-s=
ize-adjust: 100%;color: #757575;font-family: Helvetica;font-size: 16px;lin=
e-height: 150%;text-align: left;"><span style=3D"color:#000000"><span styl=
e=3D"font-size:13px"><span style=3D"font-family:open sans=2C helvetica neu=
e=2C helvetica=2C arial=2C sans-serif">Kada dodate <strong data-end=3D"879=
" data-start=3D"860">novu vrijednost</strong> u uslugu/proizvod (npr. br=
=C5=BEa isporuka=2C bolja podr=C5=A1ka).</span></span></span></p>
=09</li>
=09<li data-end=3D"1011" data-start=3D"937" style=3D"mso-line-height-rule:=
exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;">
=09<p data-end=3D"1011" data-start=3D"939" style=3D"margin: 10px 0;padding=
: 0;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-=
size-adjust: 100%;color: #757575;font-family: Helvetica;font-size: 16px;li=
ne-height: 150%;text-align: left;"><span style=3D"color:#000000"><span sty=
le=3D"font-size:13px"><span style=3D"font-family:open sans=2C helvetica ne=
ue=2C helvetica=2C arial=2C sans-serif">Kada su cijene na tr=C5=BEi=C5=A1t=
u rasle=2C a vi jo=C5=A1 =E2=80=9Cvozite na starim tarifama=E2=80=9D.</spa=
n></span></span></p>
=09</li>
=09<li data-end=3D"1076" data-start=3D"1012" style=3D"mso-line-height-rule=
: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;">
=09<p data-end=3D"1076" data-start=3D"1014" style=3D"margin: 10px 0;paddin=
g: 0;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text=
-size-adjust: 100%;color: #757575;font-family: Helvetica;font-size: 16px;l=
ine-height: 150%;text-align: left;"><span style=3D"color:#000000"><span st=
yle=3D"font-size:13px"><span style=3D"font-family:open sans=2C helvetica n=
eue=2C helvetica=2C arial=2C sans-serif">Kada znate da <strong data-end=3D=
"1073" data-start=3D"1028">bez promjene cijena ugro=C5=BEavate likvidnost<=
/strong>.</span></span></span></p>
=09</li>
</ul>
</td>
</tr>
</tbody></table>
=09=09=09=09<!--[if mso]>
=09=09=09=09</td>
=09=09=09=09<![endif]-->
=09=09=09=09<!--[if mso]>
=09=09=09=09</tr>
=09=09=09=09</table>
=09=09=09=09<![endif]-->
</td>
</tr>
</tbody>
</table><table border=3D"0" cellpadding=3D"0" cellspacing=3D"0" width=3D"1=
00%" class=3D"mcnDividerBlock" style=3D"min-width: 100%;border-collapse: c=
ollapse;mso-table-lspace: 0pt;mso-table-rspace: 0pt;-ms-text-size-adjust:=
100%;-webkit-text-size-adjust: 100%;table-layout: fixed !important;">
<tbody class=3D"mcnDividerBlockOuter">
<tr>
<td class=3D"mcnDividerBlockInner" style=3D"min-width: 100%;pa=
dding: 18px 18px 0px;mso-line-height-rule: exactly;-ms-text-size-adjust: 1=
00%;-webkit-text-size-adjust: 100%;">
<table class=3D"mcnDividerContent" border=3D"0" cellpaddin=
g=3D"0" cellspacing=3D"0" width=3D"100%" style=3D"min-width: 100%;border-c=
ollapse: collapse;mso-table-lspace: 0pt;mso-table-rspace: 0pt;-ms-text-siz=
e-adjust: 100%;-webkit-text-size-adjust: 100%;">
<tbody><tr>
<td style=3D"mso-line-height-rule: exactly;-ms-tex=
t-size-adjust: 100%;-webkit-text-size-adjust: 100%;">
<span></span>
</td>
</tr>
</tbody></table>
<!--
<td class=3D"mcnDividerBlockInner" style=3D"padding: 18px;=
">
<hr class=3D"mcnDividerContent" style=3D"border-bottom-col=
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dth:0; border-left-width:0; border-right-width:0; margin-top:0; margin-rig=
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</td>
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</tbody>
</table><table border=3D"0" cellpadding=3D"0" cellspacing=3D"0" width=3D"1=
00%" class=3D"mcnButtonBlock" style=3D"min-width: 100%;border-collapse: co=
llapse;mso-table-lspace: 0pt;mso-table-rspace: 0pt;-ms-text-size-adjust: 1=
00%;-webkit-text-size-adjust: 100%;">
<tbody class=3D"mcnButtonBlockOuter">
<tr>
<td style=3D"padding-top: 0;padding-right: 18px;padding-bottom=
: 18px;padding-left: 18px;mso-line-height-rule: exactly;-ms-text-size-adju=
st: 100%;-webkit-text-size-adjust: 100%;" valign=3D"top" align=3D"center"=
class=3D"mcnButtonBlockInner">
<table border=3D"0" cellpadding=3D"0" cellspacing=3D"0" cl=
ass=3D"mcnButtonContentContainer" style=3D"border-collapse: separate !impo=
rtant;border-radius: 19px;background-color: #009FC7;mso-table-lspace: 0pt;=
mso-table-rspace: 0pt;-ms-text-size-adjust: 100%;-webkit-text-size-adjust:=
100%;">
<tbody>
<tr>
<td align=3D"center" valign=3D"middle" class=
=3D"mcnButtonContent" style=3D"font-family: Lora=2C Georgia=2C "Times=
New Roman"=2C serif;font-size: 13px;padding: 18px;mso-line-height-ru=
le: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;">
<a class=3D"mcnButton " title=3D"Tu smo za=
Vas" href=3D"https://proknjizime.us22.list-manage.com/track/click?u=3Daed=
e83d5d1ea5bac85bb24d2d&id=3D43df16a694&e=3Dc4f59641c5" target=3D"_blank"=
style=3D"font-weight: bold;letter-spacing: -0.5px;line-height: 100%;text-=
align: center;text-decoration: none;color: #FFFFFF;mso-line-height-rule: e=
xactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;display:=
block;">Tu smo za Vas</a>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table><table border=3D"0" cellpadding=3D"0" cellspacing=3D"0" width=3D"1=
00%" class=3D"mcnTextBlock" style=3D"min-width: 100%;border-collapse: coll=
apse;mso-table-lspace: 0pt;mso-table-rspace: 0pt;-ms-text-size-adjust: 100=
%;-webkit-text-size-adjust: 100%;">
<tbody class=3D"mcnTextBlockOuter">
<tr>
<td valign=3D"top" class=3D"mcnTextBlockInner" style=3D"paddin=
g-top: 9px;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webki=
t-text-size-adjust: 100%;">
=09<!--[if mso]>
=09=09=09=09<table align=3D"left" border=3D"0" cellspacing=3D"0" cellpaddi=
ng=3D"0" width=3D"100%" style=3D"width:100%;">
=09=09=09=09<tr>
=09=09=09=09<![endif]-->
=09=09=09
=09=09=09=09<!--[if mso]>
=09=09=09=09<td valign=3D"top" width=3D"600" style=3D"width:600px;">
=09=09=09=09<![endif]-->
<table align=3D"left" border=3D"0" cellpadding=3D"0" cells=
pacing=3D"0" style=3D"max-width: 100%;min-width: 100%;border-collapse: col=
lapse;mso-table-lspace: 0pt;mso-table-rspace: 0pt;-ms-text-size-adjust: 10=
0%;-webkit-text-size-adjust: 100%;float: left;" width=3D"100%" class=3D"mc=
nTextContentContainer">
<tbody><tr>
<td valign=3D"top" class=3D"mcnTextContent" style=
=3D"padding-top: 0;padding-right: 18px;padding-bottom: 9px;padding-left: 1=
8px;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-=
size-adjust: 100%;word-break: break-word;color: #757575;font-family: Helve=
tica;font-size: 16px;line-height: 150%;text-align: left;">
<h2 data-end=3D"1116" data-start=3D"1083" styl=
e=3D"display: block;margin: 0;padding: 0;color: #222222;font-family: Helve=
tica;font-size: 28px;font-style: normal;font-weight: bold;line-height: 150=
%;letter-spacing: normal;text-align: left;"><span style=3D"font-size:18px"=
>Koliko mijenjati cijene?</span></h2>
<ul data-end=3D"1339" data-start=3D"1117">
=09<li data-end=3D"1178" data-start=3D"1117" style=3D"mso-line-height-rule=
: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;">
=09<p data-end=3D"1178" data-start=3D"1119" style=3D"margin: 10px 0;paddin=
g: 0;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text=
-size-adjust: 100%;color: #757575;font-family: Helvetica;font-size: 16px;l=
ine-height: 150%;text-align: left;"><span style=3D"color:#000000"><span st=
yle=3D"font-size:13px"><span style=3D"font-family:open sans=2C helvetica n=
eue=2C helvetica=2C arial=2C sans-serif"><strong data-end=3D"1135" data-st=
art=3D"1119">Manje od 10%</strong> =E2=80=93 obi=C4=8Dno ne izaziva otpor=
kod klijenata.</span></span></span></p>
=09</li>
=09<li data-end=3D"1241" data-start=3D"1179" style=3D"mso-line-height-rule=
: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;">
=09<p data-end=3D"1241" data-start=3D"1181" style=3D"margin: 10px 0;paddin=
g: 0;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text=
-size-adjust: 100%;color: #757575;font-family: Helvetica;font-size: 16px;l=
ine-height: 150%;text-align: left;"><span style=3D"color:#000000"><span st=
yle=3D"font-size:13px"><span style=3D"font-family:open sans=2C helvetica n=
eue=2C helvetica=2C arial=2C sans-serif"><strong data-end=3D"1191" data-st=
art=3D"1181">10=E2=80=9320%</strong> =E2=80=93 treba jasna komunikacija do=
datne vrijednosti.</span></span></span></p>
=09</li>
=09<li data-end=3D"1339" data-start=3D"1242" style=3D"mso-line-height-rule=
: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;">
=09<p data-end=3D"1339" data-start=3D"1244" style=3D"margin: 10px 0;paddin=
g: 0;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text=
-size-adjust: 100%;color: #757575;font-family: Helvetica;font-size: 16px;l=
ine-height: 150%;text-align: left;"><span style=3D"color:#000000"><span st=
yle=3D"font-size:13px"><span style=3D"font-family:open sans=2C helvetica n=
eue=2C helvetica=2C arial=2C sans-serif"><strong data-end=3D"1252" data-st=
art=3D"1244">20%+</strong> =E2=80=93 uvodite u <strong data-end=3D"1279" d=
ata-start=3D"1265">novi paket</strong> (npr. Basic/Pro/Premium)=2C umjesto=
da di=C5=BEete stare cijene.</span></span></span></p>
=09</li>
</ul>
<p data-end=3D"1460" data-start=3D"1341" style=3D"margin: 10px 0;padding:=
0;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-s=
ize-adjust: 100%;color: #757575;font-family: Helvetica;font-size: 16px;lin=
e-height: 150%;text-align: left;"><span style=3D"color:#000000"><span styl=
e=3D"font-size:13px"><span style=3D"font-family:open sans=2C helvetica neu=
e=2C helvetica=2C arial=2C sans-serif"><em data-end=3D"1458" data-start=3D=
"1344">U praksi najbolje prolaze manji koraci i jasna struktura paketa =E2=
=80=93 tako klijent bira=2C a ne =E2=80=9Cosje=C4=87a=E2=80=9D poskupljenj=
e.</em></span></span></span><br>
<br>
<strong><span style=3D"color:#000000"><span style=3D"font-size:18px"><span=
style=3D"font-family:open sans=2C helvetica neue=2C helvetica=2C arial=2C=
sans-serif">Kako komunicirati promjenu</span></span></span></strong></p>
<ul data-end=3D"1784" data-start=3D"1503">
=09<li data-end=3D"1561" data-start=3D"1503" style=3D"mso-line-height-rule=
: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;">
=09<p data-end=3D"1561" data-start=3D"1505" style=3D"margin: 10px 0;paddin=
g: 0;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text=
-size-adjust: 100%;color: #757575;font-family: Helvetica;font-size: 16px;l=
ine-height: 150%;text-align: left;"><span style=3D"color:#000000"><span st=
yle=3D"font-size:13px"><span style=3D"font-family:open sans=2C helvetica n=
eue=2C helvetica=2C arial=2C sans-serif">Najavite <strong data-end=3D"1528=
" data-start=3D"1514">na vrijeme</strong> (minimalno 30 dana unaprijed).</=
span></span></span></p>
=09</li>
=09<li data-end=3D"1630" data-start=3D"1562" style=3D"mso-line-height-rule=
: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;">
=09<p data-end=3D"1630" data-start=3D"1564" style=3D"margin: 10px 0;paddin=
g: 0;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text=
-size-adjust: 100%;color: #757575;font-family: Helvetica;font-size: 16px;l=
ine-height: 150%;text-align: left;"><span style=3D"color:#000000"><span st=
yle=3D"font-size:13px"><span style=3D"font-family:open sans=2C helvetica n=
eue=2C helvetica=2C arial=2C sans-serif">Poka=C5=BEite <strong data-end=3D=
"1583" data-start=3D"1573">razlog</strong> (rast tro=C5=A1kova=2C nova vri=
jednost=2C standardi).</span></span></span></p>
=09</li>
=09<li data-end=3D"1708" data-start=3D"1631" style=3D"mso-line-height-rule=
: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;">
=09<p data-end=3D"1708" data-start=3D"1633" style=3D"margin: 10px 0;paddin=
g: 0;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text=
-size-adjust: 100%;color: #757575;font-family: Helvetica;font-size: 16px;l=
ine-height: 150%;text-align: left;"><span style=3D"color:#000000"><span st=
yle=3D"font-size:13px"><span style=3D"font-family:open sans=2C helvetica n=
eue=2C helvetica=2C arial=2C sans-serif">Dajte opciju <strong data-end=3D"=
1674" data-start=3D"1646">zadr=C5=BEavanja stare cijene</strong> kratko vr=
ijeme (early renewal).</span></span></span></p>
=09</li>
=09<li data-end=3D"1784" data-start=3D"1709" style=3D"mso-line-height-rule=
: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;">
=09<p data-end=3D"1784" data-start=3D"1711" style=3D"margin: 10px 0;paddin=
g: 0;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text=
-size-adjust: 100%;color: #757575;font-family: Helvetica;font-size: 16px;l=
ine-height: 150%;text-align: left;"><span style=3D"color:#000000"><span st=
yle=3D"font-size:13px"><span style=3D"font-family:open sans=2C helvetica n=
eue=2C helvetica=2C arial=2C sans-serif">Koristite pozitivan ton: fokus na=
<strong data-end=3D"1759" data-start=3D"1745">vrijednost</strong>=2C ne n=
a =E2=80=9Cposkupljenje=E2=80=9D.</span></span></span></p>
=09</li>
</ul>
<h2 data-end=3D"1840" data-start=3D"1791" style=3D"display: block;margin:=
0;padding: 0;color: #222222;font-family: Helvetica;font-size: 28px;font-s=
tyle: normal;font-weight: bold;line-height: 150%;letter-spacing: normal;te=
xt-align: left;"><span style=3D"font-size:18px">Evo moje detekcije problem=
a:</span></h2>
<p data-end=3D"2127" data-start=3D"1841" style=3D"margin: 10px 0;padding:=
0;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-s=
ize-adjust: 100%;color: #757575;font-family: Helvetica;font-size: 16px;lin=
e-height: 150%;text-align: left;"><span style=3D"color:#000000"><span styl=
e=3D"font-size:13px"><span style=3D"font-family:open sans=2C helvetica neu=
e=2C helvetica=2C arial=2C sans-serif">Jedan klijent je digao cijene preko=
no=C4=87i =E2=80=93 bez obja=C5=A1njenja. Rezultat: izgubio je 20% kupaca=
u prvom mjesecu.<br data-end=3D"1952" data-start=3D"1949">
Kad smo kasnije uveli <strong data-end=3D"1996" data-start=3D"1974">paketi=
ranje usluga</strong> i jasnu komunikaciju (=C5=A1to se dobiva vi=C5=A1e z=
a ve=C4=87u cijenu)=2C povratili su 15% izgubljenih kupaca i pove=C4=87ali=
prosje=C4=8Dan ra=C4=8Dun za 18%.</span></span></span><br>
<br>
<strong><span style=3D"color:#000000"><span style=3D"font-size:18px">Brzi=
koraci za vas (15 min)</span></span></strong></p>
<ol data-end=3D"2471" data-start=3D"2171">
=09<li data-end=3D"2245" data-start=3D"2171" style=3D"mso-line-height-rule=
: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;">
=09<p data-end=3D"2245" data-start=3D"2174" style=3D"margin: 10px 0;paddin=
g: 0;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text=
-size-adjust: 100%;color: #757575;font-family: Helvetica;font-size: 16px;l=
ine-height: 150%;text-align: left;"><span style=3D"color:#000000"><span st=
yle=3D"font-size:13px"><span style=3D"font-family:open sans=2C helvetica n=
eue=2C helvetica=2C arial=2C sans-serif">Pogledajte tro=C5=A1kove zadnja 3=
mjeseca =E2=80=93 jeste li i dalje profitabilni?</span></span></span></p>
=09</li>
=09<li data-end=3D"2303" data-start=3D"2246" style=3D"mso-line-height-rule=
: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;">
=09<p data-end=3D"2303" data-start=3D"2249" style=3D"margin: 10px 0;paddin=
g: 0;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text=
-size-adjust: 100%;color: #757575;font-family: Helvetica;font-size: 16px;l=
ine-height: 150%;text-align: left;"><span style=3D"color:#000000"><span st=
yle=3D"font-size:13px"><span style=3D"font-family:open sans=2C helvetica n=
eue=2C helvetica=2C arial=2C sans-serif">Odaberite model: <strong data-end=
=3D"2280" data-start=3D"2266">blagi rast</strong> ili <strong data-end=3D"=
2300" data-start=3D"2285">paketiranje</strong>.</span></span></span></p>
=09</li>
=09<li data-end=3D"2399" data-start=3D"2304" style=3D"mso-line-height-rule=
: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;">
=09<p data-end=3D"2399" data-start=3D"2307" style=3D"margin: 10px 0;paddin=
g: 0;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text=
-size-adjust: 100%;color: #757575;font-family: Helvetica;font-size: 16px;l=
ine-height: 150%;text-align: left;"><span style=3D"color:#000000"><span st=
yle=3D"font-size:13px"><span style=3D"font-family:open sans=2C helvetica n=
eue=2C helvetica=2C arial=2C sans-serif">Napi=C5=A1ite obavijest klijentim=
a =E2=80=93 objasnite <strong data-end=3D"2370" data-start=3D"2349">=C5=A1=
to dobivaju vi=C5=A1e</strong>=2C ne samo =C5=A1to pla=C4=87aju vi=C5=A1e.=
</span></span></span></p>
=09</li>
=09<li data-end=3D"2471" data-start=3D"2400" style=3D"mso-line-height-rule=
: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;">
=09<p data-end=3D"2471" data-start=3D"2403" style=3D"margin: 10px 0;paddin=
g: 0;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text=
-size-adjust: 100%;color: #757575;font-family: Helvetica;font-size: 16px;l=
ine-height: 150%;text-align: left;"><span style=3D"color:#000000"><span st=
yle=3D"font-size:13px"><span style=3D"font-family:open sans=2C helvetica n=
eue=2C helvetica=2C arial=2C sans-serif">Uvedite novu cijenu <strong data-=
end=3D"2446" data-start=3D"2423">od odre=C4=91enog datuma</strong> i testi=
rajte reakciju.</span></span></span></p>
=09</li>
</ol>
<p data-end=3D"1998" data-start=3D"1826" style=3D"margin: 10px 0;padding:=
0;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-s=
ize-adjust: 100%;color: #757575;font-family: Helvetica;font-size: 16px;lin=
e-height: 150%;text-align: left;"><br>
<span style=3D"color:#000000"><span style=3D"font-size:13px"><span style=
=3D"font-family:open sans=2C helvetica neue=2C helvetica=2C arial=2C sans-=
serif">Imate li 15 minuta za Brzi pregled svog poslovanja?...onda to u=C4=
=8Dinite.</span></span></span></p>
<p data-end=3D"2378" data-start=3D"2274" style=3D"margin: 10px 0;padding:=
0;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-s=
ize-adjust: 100%;color: #757575;font-family: Helvetica;font-size: 16px;lin=
e-height: 150%;text-align: left;"><br data-end=3D"2291" data-start=3D"2288=
">
<span style=3D"color:#000000"><span style=3D"font-size:13px"><span style=
=3D"font-family:open sans=2C helvetica neue=2C helvetica=2C arial=2C sans-=
serif"><strong data-end=3D"2310" data-start=3D"2291">Mirela Relkovi=C4=87<=
/strong></span></span></span><br>
<span style=3D"font-size:13px"><span style=3D"font-family:open sans=2C hel=
vetica neue=2C helvetica=2C arial=2C sans-serif"><a href=3D"https://proknj=
izime.us22.list-manage.com/track/click?u=3Daede83d5d1ea5bac85bb24d2d&id=3D=
65ff996f83&e=3Dc4f59641c5" target=3D"_blank" style=3D"mso-line-height-rul=
e: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;color=
: #007C89;font-weight: normal;text-decoration: underline;">Kontoar</a><br>
<a href=3D"https://proknjizime.us22.list-manage.com/track/click?u=3Daede83=
d5d1ea5bac85bb24d2d&id=3D2a47577916&e=3Dc4f59641c5" target=3D"_blank" sty=
le=3D"mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-tex=
t-size-adjust: 100%;color: #007C89;font-weight: normal;text-decoration: un=
derline;">WTC</a></span></span></p>
</td>
</tr>
</tbody></table>
=09=09=09=09<!--[if mso]>
=09=09=09=09</td>
=09=09=09=09<![endif]-->
=09=09=09=09<!--[if mso]>
=09=09=09=09</tr>
=09=09=09=09</table>
=09=09=09=09<![endif]-->
</td>
</tr>
</tbody>
</table><table border=3D"0" cellpadding=3D"0" cellspacing=3D"0" width=3D"1=
00%" class=3D"mcnTextBlock" style=3D"min-width: 100%;border-collapse: coll=
apse;mso-table-lspace: 0pt;mso-table-rspace: 0pt;-ms-text-size-adjust: 100=
%;-webkit-text-size-adjust: 100%;">
<tbody class=3D"mcnTextBlockOuter">
<tr>
<td valign=3D"top" class=3D"mcnTextBlockInner" style=3D"paddin=
g-top: 9px;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webki=
t-text-size-adjust: 100%;">
=09<!--[if mso]>
=09=09=09=09<table align=3D"left" border=3D"0" cellspacing=3D"0" cellpaddi=
ng=3D"0" width=3D"100%" style=3D"width:100%;">
=09=09=09=09<tr>
=09=09=09=09<![endif]-->
=09=09=09
=09=09=09=09<!--[if mso]>
=09=09=09=09<td valign=3D"top" width=3D"600" style=3D"width:600px;">
=09=09=09=09<![endif]-->
<table align=3D"left" border=3D"0" cellpadding=3D"0" cells=
pacing=3D"0" style=3D"max-width: 100%;min-width: 100%;border-collapse: col=
lapse;mso-table-lspace: 0pt;mso-table-rspace: 0pt;-ms-text-size-adjust: 10=
0%;-webkit-text-size-adjust: 100%;float: left;" width=3D"100%" class=3D"mc=
nTextContentContainer">
<tbody><tr>
<td valign=3D"top" class=3D"mcnTextContent" style=
=3D"padding-top: 0;padding-right: 18px;padding-bottom: 9px;padding-left: 1=
8px;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-=
size-adjust: 100%;word-break: break-word;color: #757575;font-family: Helve=
tica;font-size: 16px;line-height: 150%;text-align: left;">
<div style=3D"text-align: center;"><a href=3D"=
https://proknjizime.us22.list-manage.com/track/click?u=3Daede83d5d1ea5bac8=
5bb24d2d&id=3Dcc9177a79e&e=3Dc4f59641c5" target=3D"_blank" style=3D"mso-l=
ine-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adju=
st: 100%;color: #007C89;font-weight: normal;text-decoration: underline;"><=
span style=3D"color:#000000"><span style=3D"font-size:14px"><span style=3D=
"font-family:open sans=2Chelvetica neue=2Chelvetica=2Carial=2Csans-serif">=
Ako nas jo=C5=A1 uvijek ne prati=C5=A1 na =F0=9F=91=87 Facebooku...podr=C5=
=BEi nas i tamo.</span></span></span></a></div>
</td>
</tr>
</tbody></table>
=09=09=09=09<!--[if mso]>
=09=09=09=09</td>
=09=09=09=09<![endif]-->
=09=09=09=09<!--[if mso]>
=09=09=09=09</tr>
=09=09=09=09</table>
=09=09=09=09<![endif]-->
</td>
</tr>
</tbody>
</table><table border=3D"0" cellpadding=3D"0" cellspacing=3D"0" width=3D"1=
00%" class=3D"mcnFollowBlock" style=3D"min-width: 100%;border-collapse: co=
llapse;mso-table-lspace: 0pt;mso-table-rspace: 0pt;-ms-text-size-adjust: 1=
00%;-webkit-text-size-adjust: 100%;">
<tbody class=3D"mcnFollowBlockOuter">
<tr>
<td align=3D"center" valign=3D"top" style=3D"padding: 9px;mso-=
line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adj=
ust: 100%;" class=3D"mcnFollowBlockInner">
<table border=3D"0" cellpadding=3D"0" cellspacing=3D"0" wi=
dth=3D"100%" class=3D"mcnFollowContentContainer" style=3D"min-width: 100%;=
border-collapse: collapse;mso-table-lspace: 0pt;mso-table-rspace: 0pt;-ms-=
text-size-adjust: 100%;-webkit-text-size-adjust: 100%;">
<tbody><tr>
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=09=09=09=09<![endif]-->
=09=09=09
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<tbody><tr>
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8px;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-=
size-adjust: 100%;word-break: break-word;color: #757575;font-family: Helve=
tica;font-size: 16px;line-height: 150%;text-align: left;">
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;display: block;margin: 0;padding: 0;color: #222222;font-family: Helvetica=
;font-size: 40px;font-style: normal;font-weight: bold;line-height: 150%;le=
tter-spacing: normal;"><a href=3D"https://proknjizime.us22.list-manage.com=
/track/click?u=3Daede83d5d1ea5bac85bb24d2d&id=3D03fc1af07b&e=3Dc4f59641c5=
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djust: 100%;-webkit-text-size-adjust: 100%;color: #007C89;font-weight: nor=
mal;text-decoration: underline;"><span style=3D"font-size:21px">WTC - broj=
1 aplikacija za evidenciju radnog vremena</span></a></h1>
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=09=09=09=09<!--[if mso]>
=09=09=09=09</td>
=09=09=09=09<![endif]-->
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